What This FAQ Covers and How to Use It
Most questions we get fall into a few clear areas: how to fund your account, how withdrawals are processed, what to do when something looks off, and how to reach us when you need a person. We've organised this page around those real situations rather than a generic list. For deposits, the process runs through bKash, Nagad, or Rocket — you send
from your mobile wallet to the account number shown at checkout, confirm with your PIN, and the credit appears on your account. Withdrawals follow a verification step to confirm your wallet matches your registered details. If you're on mobile, the account and cashier pages load the same as desktop — no app download needed to manage your wallet. For anything not covered
here, our support team is reachable via live chat directly from the site. Availability of all features depends on your local law and eligible region.
- bKash deposit path
- Nagad transfer steps
- Rocket wallet support